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Hi! I'm Jessica Chen, a LinkedIn Top Leadership Voice and Communication Expert

I've taught over 2 million people how to improve their speaking skills at work. Join my newsletter and receive weekly tips on how to communicate confidently, develop executive presence, and make an impact. Subscribe now!

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Hi! Special message from Jessica Chen...

Hi! There is nothing more exciting and nerve-wracking than launching a new book, yet, here we are. My debut communication book, "Smart, Not Loud: How to Get Noticed at Work for All the Right Reasons" comes out tomorrow. The reason I wrote this book is because I want to provide a tactical roadmap for those who do not consider themselves the dominate, assertive, or loud-spoken type so they can unlock bigger and more coveted opportunities at work. As a person raised in a "Quiet Culture" myself,...

Learning how to celebrate your accomplishments at work is one of the key topics I cover inside my upcoming book: "Smart, Not Loud: How to Get Noticed at Work for all the Right Reasons." As the author, it's important I mirror this, which is why I want to celebrate this exciting time with you too! The book releases worldwide on July 9 (which you can pre-order here), and I have several events planned that I'd love to invite you to (some public and some private): You're invited to attend five...

We are thrilled to share with you our new Communication Mindset Workbook! Many of you know teaching communication skills is our expertise. After training more than 2 million people how to become better speakers at work, we've discovered the one secret that differentiates the good from the best. What is it? Mindset. It's why we have put together our 3-step approach to help you get into a communication confidence mindset. We created this to be an interactive workbook while also giving you tips...

Read time: 2 minutes. Emotional intelligence is the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships with empathy. What does this have to do with communications? The more EQ you have, the more powerful you will be at communicating. Your ability to connect with others will cause people to be attracted to you, your ideas and your message. So how can you continue honing your EQ at work (and in life?) There are 3 things to remember:...

Read time: 2 minutes. How would you rate your communication skills at work today? According to Pumble, 73% of employers are looking for employees who have strong communication skills. The good news is communication is a learned skill. Knowing what to say and how to say it can make a huge difference in how you carry yourself, especially during team meetings. In fact, the higher up you go, the more important speaking skills are. Communication becomes much more strategic because it's now about...

Read time: 2 minutes. Many of us were taught we should only speak up if we know the answer. It makes sense. Why raise our hand in a team meeting if we're not sure? But here's some food for thought, if you only speak up when you're confident, you are leaving a lot of opportunity to build visibility on the table. If you look around, the most successful people don't always wait to know something before they chime in. Instead, they ask strategic questions. As you think about your work and how...

Read time: 2 minutes. Look at some of the most powerful messaging out there. What makes them stick? A strong message often includes a few key elements: data and numbers, previous examples, and adding a human touch. In fact, research studies show that adding a human touch through storytelling increases a person's empathy and compassion - creating a greater sense of connection between the speaker and listener. Adding any of these elements when we're creating a presentation, convincing...

Read time: 2 minutes. If you want to be an effective communicator, you have to be an even more powerful listener. Not only do listening skills help us communicate more clearly, but it also makes our speaking more impactful. How? A great listener knows how to speak so others listen. They know how to gain the ears of others. Luckily, listening is a skill we can all improve on. Apply these 3 strategies to boost your listening skills at work: Practice active listening skills by paraphrasing...